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Repair, Refurbishment & Servicing

Component-level repair and refurbishment for the equipment your network runs on.

Replacing functional infrastructure is capital-intensive. Trivision provides repair, refurbishment, and lifecycle servicing across telecom, broadband, and IT platforms — from outside-plant power supplies to headend electronics and customer premises equipment. Every unit is bench-tested, our capability extends to component-level board repair, and our workflows are structured to support the high-volume refurbishment programs operators depend on.

Equipment we service

  • CATV amplifiers, optical nodes, and RF distribution
  • Fiber-optic and optical networking hardware
  • Alpha XM2 and XM3 standby power supplies
  • Telecom rectifier modules — Argus Pathfinder, Cordex, Alpha Technologies, Lorain, Emerson
  • Standby UPS (data centre and telecom)
  • Cable modems, set-top boxes, and other CPE
  • IT equipment — routers, switches, servers
  • General electronics — custom evaluations available

Deep expertise on the Alpha XM2 platform

The Alpha XM2 CableUPS is one of Trivision’s most-serviced platforms. From full-shelf intake through board-level component work and battery-bay refurbishment, XM2 units move through a dedicated workflow — the same workflow that supports our ESDM-4 upgrade program.

What sets us apart

Component-level repair capability. Trivision performs board-level troubleshooting rather than module replacement alone, enabling repair of equipment that other providers would classify as beyond economic recovery. Combined with structured refurbishment workflows, high-volume program experience, and platform-specific expertise, this positions our services as a viable alternative to hardware replacement. Bench-tested validation and preventive maintenance options are available for equipment already in your fleet.

Common engagement scenarios

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Alpha XM2 or XM3 power supplies returning from the field where refurbishment is preferred over hardware replacement.

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A single service partner is required for mixed equipment types — power, nodes, CPE, and IT — rather than engaging multiple specialist providers.

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A high-volume refurbishment program is in operation and requires predictable output and consistent quality.

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Equipment has been assessed as beyond economic repair by another provider, and a second-opinion evaluation is required.

Related product

Trivision also stocks and sells refurbished units of the equipment we service — available for spares, fleet expansion, or as an alternative to repair when ready-to-deploy inventory is preferred. Purchase, submit for repair, or combine both approaches.

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Refurbished Alpha XM2 and XM3 Standby Power Supplies

Complete XM2-915, XM3-915-HP, and ESDM-4 upgraded units, bench-tested and shipped ready for deployment.
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Refurbished CATV Amplifiers and Nodes

Trunk amplifiers, line extenders, system amplifiers, bridger amplifiers, and optical nodes from major OEMs.
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Refurbished Cable Modems and CPE

DOCSIS 3.0 modems, gateways, and eMTA devices, validated and configured for redeployment.
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Refurbished Digital Set-Top Boxes

DCX-series and DCT-series HD cable set-top boxes, fully tested and prepared for deployment.

Confirm compatibility with your equipment

Provide the model number and Trivision will confirm serviceability and prepare an evaluation.
Request an evaluation